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为客户提供7x24支援,并保证于 30分钟内完成首个电话跟进/回覆一般查询 及于60分 钟内第完成二次电话跟进/回覆
为客户提供7x24支援,并保证于 30分钟内完成首个电话跟进/回覆一般查询 及于60分 钟内第完成二次电话跟进/回覆
本着具效率的宗旨以提供完整的客户体验。
我们非常重视您的反馈,并承诺收到查询和/或报告故障后的3个工作日内提供故障报告。
提供服务水平协议,包括我们对服务的可用性,延迟和丢包率等的承诺。
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