MPLS private network and Contact Centre Outsourcing Increased Over 40% and 80% Respectively
(Hong Kong‧September 26, 2012) DYXnet, the leading Greater China ICT (Information and Communications Technology) service provider, is pleased to announce its promising results for the first half of 2012 with a 50% year-on-year increase in total revenue. This was mainly attributed to the prominent performance of both MPLS private network and contact centre outsourcing businesses. MPLS private network grew over 40% while Contact Centre Outsourcing maintained a significant growth of over 80% year-on-year.
Mr. Lap Man, Founder & CEO of DYXnet Group stated: “Facing a tough marketplace and big challenges of the global economy, we successfully managed to enhance our value by capitalizing our competitive edges of market positioning and sales strategy in Greater China. We are well prepared for the challenges of economic environment and the industry change riding on the growth of Mainland China’s service sector. To stay ahead in the industry, we are committed to bringing in top-tiered technologies and our superior quality services all over the region. We launched ONE Cloud Director earlier this year, taking a whole new level of cloud hosting that empowers enterprises and resellers to create a virtual data centre the way they want.”
DYXnet’s success is well-recognized by its customers. The Group has acquired new customers including well-known global enterprises as well as corporations in Greater China, such as Salvatore Ferragamo, Hugo Boss, Valeo, DTZ, Turkish Airline, Shangri-la Hotel, Keller & Hechman, Mainfrieght and Taiwan Cement, to provide them its MPLS private network service, making the revenue of this particular business continued to record a steady revenue growth of over 40%.
Being the strongest revenue driver of DYXnet, Contact Centre Outsourcing continued to accelerate at a rate of over 80%. Currently, the Group operates five contact centres of more than 1,600 seats, with a client base covering banking/insurance, chained restaurants, market research, education and many other industries.
2012 and 2013 see great opportunity for the Group’s further expansion. Mr. Lap Man concluded, “As we plan for our next move, we will double up our offices areas in Guangzhou, Shanghai and Beijing in the coming 12 months to cater for the increasing demand from Mainland China. In addition, earlier this year, we started to progressively set up more POPs, targeting to increase 14 POPs in the next 18-36 months and reach a total of 51 POPs in Asia. All of our expansion plans pave the way for the foreseeable growth momentum of DYXnet, especially in MPLS private network and Contact Centre markets, and at the same time, enable our customers to extend their connectivity quickly, reliably and cost-effectively with our best-of-breed solutions.”