Recognition Reinforces Company’s Commitment to its Customers

(Hong Kong．20 Nov 2009) Diyixian.com Ltd., the leading ICT (Information and Communications Technology) in Greater China is proudly announced that the company has received further recognition winning three prestigious awards to be presented at the Hong Kong Call Centre Association (HKCCA) Awards Presentation. The accolades include The Best Outsourced Contact Centre of the Year (Inbound), The Best Offshore Contact Centre of the Year (Over 100 staff) and The Best Southern China Contact Centre of the Year. These new awards follow on from CNCCA The Best 2009 Outsourced Call Centre award and the Best Outsourced Call Centre Provider (Mainland China) Award from Global IP Communications Associations, showing that the efforts of DYXnet IP Call Centre are well-recognized and underpinning DYXnet’s leading position in terms of products and services that exceed clients’ expectations and set a benchmark for the industry.

The HKCCA Awards Presentation has been held annually since 1999 and is highly regarded within the industry. Each nominee must undergo rigorous assessment according to a range of criteria and only the most outstanding groups and individuals are honored with awards. Participants include well-known companies from various sectors including logistics, utilities, banking and telecommunications. Assessment includes site visits to evaluate the standard and performance of the call centre and its staff. Receiving The Best Outsourced Contact Centre of the Year (Inbound), The Best Offshore Contact Centre of the Year (Over 100 staff) and The Best Southern China Contact Centre of the Year awards are a true mark of recognition by the industry and clients.

Mr. Lap Man, Founder and CEO of DYXnet stated, “We are very honored to receive The Best Outsourced Contact Centre of the Year and other recognitions, which was made possible by our ongoing commitment to delivering leading customer-oriented and one-stop services in a number of key areas ranging from facilities outsourcing, seating arrangement to people management and training. We differentiate ourselves from the competition through the wide range of services we offer on a 7×24 basis without interruption, services that cater to the every need of our customers. This award clearly demonstrates our capability in IP Call Centre solutions. In the future, we will continue improve our infrastructure, leveraging this strength to take our business to the next level.”

In its 10-year history, DYXnet has grown from a locally-based internet services provider, to a major MPLS private network solutions provider and recently become the leading ICT Service Provider in Greater China. DYXnet combines years of accumulated experience and an in-depth knowledge of the networking market with an innovative approach to provide more comprehensive and flexible networking solutions that meets customers’ needs.

Always thinking outside the box, DYXnet saw the recent economic downturn as an opportunity for business expansion. Many companies were seeking ways to reduce IT operation costs and cut travel expenses and began to look at MPLS private network network solutions as relatively budget-conscious approach. This translated into a new driving force in the MPLS private network market and IP Call Centre business which DYXnet harnessed with effective marketing strategies and versatile and easy-to-modify network solutions.